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General Enquiry

Contact Details

+61 0400 796 667
[email protected]

Located in Ipswich, Brisbane, Qld, Australia




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FAQ’s – Frequently Asked Questions

Below are answers to our most common inquiries. If you can’t find what you are looking for, please email us your question for a quick response.

Website

I’m new to this whole website thing, how does it work?

Never fear, that’s why we are here. You can learn about our time proven process in our process section.

How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our normal website projects generally start in the $2,500 range for basic business sites and range upward depending on your unique needs.

How long does it take to design and build a website?

The time it takes to produce a website depends on the size and complexity of your site and the quality of content that you have ready to go. A basic website typically takes around 4 weeks from beginning to end.

Do I need my own domain name and web hosting?

Yes, we can help you get this set up and we can work with your existing provider. We are not a web hosting company.

Will my website work on mobile devices?

Yes it will. All the websites we design work on all devices. Depending on your requirements we can design and develop your site using responsive design so that the site is optimised for mobile devices.

Do you do ecommerce/Online Store websites?

We sure do!

What is a Content Management System?

A Content Management System is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection.

Do you provide training?

Yes we provide all our clients with training on maintaining their website.

Can you help me with Social Media and Email Marketing?

We sure can. As part of your project we can include social media and email marketing services.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get.

There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. Focus on well written, keyword rich and appropriate content is the key.

Do you write the content for my site?

We don’t directly write your content, however if you need help with this we can put you in contact with a copywriter who specialises in writing for the web.

What is a domain name?

A domain name is your address on the internet. Typically this would be something like yourcompany.com.au

What is web hosting?

Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data centre that runs your website and email.

Branding & Design

How do I get started with a new brand or rebranding project?

Creating a new or revamped brand sets the tone of your business’s entire look and customer experience. Our goal is for your project to run as smoothly as possible while we create a beautiful and effective solution to help you grow your business. Get started by emailing us or filling out the project enquiry above.

I need a website too. Can you do that as well?

Indeed! We specialize in creating websites for businesses that get results. Our process will walk you through the steps needed to achieve your online goals through your website.

How long will it take to complete my brand?

Our Brand Identity Package is completed over a 4-week period. At the beginning of the project we will determine a schedule. Every effort will be made to meet a deadline if you have one.

How much does a new logo cost?

We create an entire custom brand as opposed to just a logo. We will nail down your ideal client and develop a primary and secondary logo, typography pairing, a color palette, additional elements such as patterns or illustrations (if applicable), a brand board & guidelines, 3 marketing pieces and social media profile/banner images.

Can you help me with printed materials such as brochures and our annual report, etc.?

Definitely! Please email or call us at (+61) 0400-796-667 for a custom estimate for any print projects you have.

Stop guessing about what’s wrong with your website and let one of our experts analyse your site for you—for FREE.

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